The CEO’s Guide to Increasing Profitability With Collaboration

Savvy CEOs have realized that collaboration technologies are paving the way to profitability by empowering employees and customers. You can too.

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Of employees said Unified Communication tools increased their productivity.

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Easy to Implement Customer Experience Tips That Drive Up Sales

Customer experience is the new competitive differentiator. The only way to ensure you stay relevant is to invest in customer engagement tools. Here’s why.

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Of businesses have seen a reduction in their phone expenses by using VoIP-based communication solutions.

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CXO Secrets: How Growing Businesses Lower Costs, While Boosting Productivity

Emerging businesses--like yours--need to lean on technology to do more with less. Here’s how team engagement tools can help.

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How much more it costs to acquire new customers compared to retaining existing ones—a challenge the right call center can fix.

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Infographic: Four Things You Can’t Ignore About Team Engagement Tools

Businesses can be open to risk and be less productive if they don’t deploy a team engagement platform that’s not robust.

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How This IT Firm Used Unified Communications to Get More Profitable

CSS Corp wanted to expand quickly. But its travel expenses shot up. It needed to cut cost and save travel time. How Unified Communications fixed that.

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Why You Need to Take Omni-Channel Customer Engagement Seriously

If you aren’t serious about getting CX right, your competition is. Quick tip: Follow your customer on social media, mobile, web chat, and physical touchpoints.

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